Privacy Policy for Maxwire Inc.
Effective Date: November 1, 2024
1. Introduction
Maxwire Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our wireless internet services. We comply with the Federal Communications Commission (FCC) guidelines to ensure transparency regarding our data practices.
2. Information We Collect
We collect the following types of information from our customers:
Personal Information: This includes your name, email address, phone number, billing information, and service address.
Account Information: Information related to your account, including account number and service plan details.
Usage Information: Data about your use of our services, including internet usage patterns and device information.
Technical Information: Information related to your device's IP address, browser type, and operating system.
3. How We Use Your Information
We may use your information for the following purposes:
To Provide Services: To set up and maintain your internet service and account.
To Communicate: To send you service-related notifications, respond to inquiries, and provide customer support.
To Improve Services: To analyze usage trends and enhance our service offerings.
For Marketing: To send promotional materials about our products and services, if you have opted in to receive them.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers: With trusted third-party vendors who assist us in providing our services (e.g., payment processors, customer support).
Legal Compliance: When required by law or to respond to legal requests, or to protect our rights, privacy, safety, or property, or that of others.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to protect your data, no transmission over the internet or method of electronic storage is 100% secure.
6. Your Choices and Rights
Access and Correction: You have the right to access and correct your personal information. If you would like to update your information, please contact us.
Marketing Communications: You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in such communications.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date at the top. Your continued use of our services after any changes signifies your acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us via the contact form on our website.